In the evolving world of VoIP and business communication, CallHippo has carved out a space as a forward-thinking, AI-driven platform that does more than just facilitate calls. Built to support modern businesses, it offers seamless connectivity through Voice, SMS, and WhatsApp, and enhances team collaboration with 100+ CRM and helpdesk integrations.
What sets CallHippo apart in 2025 is its ability to simplify complex workflows, personalize communication strategies, and enable real-time collaboration across teams. Whether you’re a startup or a growing enterprise, this cloud-based virtual calling solution offers a complete suite of tools — from AI voicebots and predictive dialers to smart call analytics — tailored to meet the communication demands of today’s digital-first businesses.
In this updated review, we’ll explore everything that makes CallHippo a go-to virtual phone number, including its powerful features, platform-specific products, and use-case benefits for different industries.
CallHippo: Company Overview
CallHippo is now much more than just a virtual phone system — it’s a comprehensive communication platform for growing businesses and fast-paced teams. Designed especially for entrepreneurs, small businesses, BPOs, and sales-driven teams, CallHippo provides virtual phone numbers in over 190 countries and supports local numbers across 50+ nations.
The platform excels in AI-enhanced capabilities, including tools like AI Smart DID Routing, AI Coaching, and intelligent call distribution. These features don’t just automate tasks — they help boost productivity, improve customer experiences, and drive revenue growth.
Its AI Sales Agents, Parallel Dialers, and WhatsApp Business API are purpose-built to reduce response time, scale conversations, and deliver consistent communication. With flexible setup options, real-time analytics, and seamless integrations with platforms like Salesforce, HubSpot, and Slack — CallHippo enables businesses to launch their call center operations in just 3 minutes.
Backed by a 99.5% uptime, global accessibility, and zero latency, CallHippo has become the trusted communication partner for 5000+ companies — including Amazon, Oracle, and Turing.
CallHippo: Standout Features That Power Modern Teams
CallHippo brings together traditional VoIP functionality and modern AI-powered tools to redefine how businesses communicate and grow. Here’s a deep dive into some of the most attractive features that make it a trusted choice for 5000+ companies:
Smart DID Routing & Auto Rotate
Ensure every call lands at the right destination with AI Smart DID Routing. Combined with Auto Rotate, it distributes calls intelligently to improve response rates and agent productivity.
Power Dialer & Predictive Dialer
Accelerate your outbound calling strategy using Power Dialer and Parallel Dialer to connect with more leads in less time. The Predictive Dialer ensures agents only connect with live prospects by skipping voicemails and busy signals through Automatic Machine Detection.
Advanced Call Analytics
Make data-driven decisions with Call Analytics and Real-Time Reporting. Track call volumes, agent performance, call outcomes, and missed call patterns to refine your strategies. This feature also allows you to track the working of your phone system along with the metrics of missed calls and other relevant details.
Sticky Agent & Call Transfer
Build familiarity and trust by routing returning callers to the same agent using Sticky Agent. If needed, calls can be seamlessly redirected using Call Transfer, ensuring customers reach the right person without friction.
Live Call Monitoring & Barging
Supervisors can monitor calls in real-time and jump into conversations using Call Monitoring and Call Barging, ideal for coaching, training, and maintaining service quality.
AI-Powered Sales & Support
CallHippo’s AI suite includes AI Sales Agent, AI Phone Agent, AI Voicebot, AI Chat Agent, and AI Copilot—designed to automate repetitive tasks, answer queries, and assist agents during live calls.
Smart Call Forwarding & Queuing
Never miss a call again. Smart Call Forwarding sends calls to the right devices or agents automatically, while Call Queuing ensures high call volumes are managed efficiently with a first-come, first-served system.
Custom On-Hold Music
Delight your callers even during wait times. Upload custom audio or use CallHippo’s library to provide a professional, branded on-hold experience.
Call Conferencing & Virtual Collaboration
Easily turn one-on-one calls into multi-party discussions with Call Conferencing. Plus, manage team-wide communications with CallHippo’s Virtual Team Collaboration tools that keep everyone connected across platforms.
Voicemail to Text
Never miss a message. Voicemails are automatically converted to text and emailed to you, ensuring faster follow-up and easy accessibility.
WhatsApp Business API Integration
Engage customers directly on WhatsApp using WhatsApp Automation, Broadcast, Live Chat, and Team Access. CallHippo’s WhatsApp suite supports real-time interactions at scale.
Who Is This Software For
CallHippo is built for modern businesses that prioritize smart, scalable communication. Whether you’re a solo entrepreneur, a fast-growing startup, or a large enterprise, the platform caters to teams of all sizes with flexible plans and advanced VoIP capabilities.
From sales and support teams to BPOs and remote workforces, CallHippo empowers users with AI-driven tools, virtual phone numbers in 190+ countries, and seamless multi-channel communication — all designed to enhance productivity, improve customer engagement, and streamline global operations.
With solutions tailored for every stage of business growth, CallHippo makes it easy to set up a full-featured business phone system that adapts to your needs and scales with you.
CallHippo: All-Inclusive Plans and Pricing
While many VoIP providers tend to confuse users with complicated packages and hidden fees, CallHippo shines through with straightforward, transparent pricing. That’s one of the standout things I appreciate most about the platform.
There are four separate plans available, starting from $18/month and going up to a fully customizable Enterprise solution. Whether you’re a solo entrepreneur or running a high-volume call center, there’s a plan tailored just for you:
Starter Plan($18):
This is a great starting point for small businesses or individual professionals. Although it’s the entry-level package, it still comes packed with essential features:
- Unlimited minutes for both landline and mobile calling
- 100 SMS messages
- 1 free phone number
- Basic report analytics
This plan gives you a functional and reliable communication solution without breaking the bank. Ideal for freelancers, early-stage startups, or anyone just beginning to explore VoIP systems.
Professional Plan($30):
If you’re moving beyond the basics and need more robust tools, this is the most recommended package. It includes everything from the Starter Plan plus:
- 500 SMS messages
- Call recordings
- AI-powered reports and analytics
Perfect for sales teams, customer support staff, or any small to medium-sized business looking to scale their communication while keeping track of performance through analytics.
Ultimate Plan($42):
This is where CallHippo’s power truly shows. The Ultimate Plan is for teams that demand advanced communication tools and deeper integrations. It includes everything in the Professional Plan along with:
- 1000 SMS messages
- A dedicated account manager
- Custom integrations
- Single Sign-On (SSO)
A perfect match for businesses that are growing fast and need personalized support with more refined control over their systems.
Enterprise Plan (Talk to Us):
If your business operates on a larger scale and requires customized solutions, this plan is built just for you. It includes everything from the previous plans, plus:
- Minimum of 20 users
- Unlimited calling to 48 countries
- Customized add-ons for additional countries & SMS
- Power Dialer and Parallel Dialer included
- Speech Analytics or CallHippo AI
- Priority support, custom reports & onboarding
- Developer and compliance support
- Custom data storage & API usage
This is the go-to option for enterprises needing top-tier VoIP services, AI capabilities, and total flexibility. Highly recommended for large call centers, international sales teams, and enterprise-level organizations.
Cloud Base Phone Numbers from CallHippo
CallHippo offers a wide range of features, but one of the most impactful services is its cloud-based phone numbers—a game-changer for businesses aiming to simplify communication and scale with ease.
Whether you’re a startup looking for a single business number or an enterprise managing hundreds of numbers, CallHippo has you covered. They provide a variety of virtual number types, including:
- Cloud-based numbers
- Toll-free numbers
- Mobile phone numbers
- Local phone numbers
- Second phone numbers
- Port numbers
These numbers are incredibly versatile and serve multiple business purposes. Many small businesses start by purchasing one number for professional communication. As they grow, some companies choose to buy multiple numbers for different campaigns, departments, or regions—enabling them to track marketing performance, segment calls, and manage workflows more efficiently.
Many companies buy numbers to link up with marketing campaigns, enabling them to track individual metrics to assess the efficacy of these marketing efforts. Several companies have purchased hundreds of numbers to completely streamline their phone systems, allowing their communications to handle more effectively.
CallHippo Vs. Other VoIP Services
While plenty of providers offer digital numbers, few can match the flexibility, ease of use, and intelligent call handling that CallHippo brings to the table. The virtual numbers provided here aren’t just standard—they come backed with powerful VoIP tools, smart routing, integration options, and analytics that most competitors simply don’t offer in one platform.
This is what gives CallHippo a significant edge over other VoIP services. It’s not just about having a number—it’s about how well that number works for your business.
CallHippo’s Services: The Bottom Line
When it comes to purchasing cloud-based telephone numbers or managing communication systems at scale, CallHippo is undoubtedly one of the best solutions available.
Its comprehensive offerings, user-friendly setup, and feature-packed platform make it a standout choice for businesses of all sizes. From startups to enterprises, anyone looking to modernize their telephony systems can benefit from what CallHippo has to offer.
What makes it even better? The pricing is transparent and competitive, offering great value for the features provided—making CallHippo an ideal pick for companies who want reliable, smart, and scalable communication tools without overspending.
